Fixed: Windows 10 Freezes While Copying Files - Qiling  

Fixed: Windows 10 Freezes While Copying Files, No Data Loss


To fix the issue of Windows 10 freezing or becoming stuck when copying files, restart your computer and then try the copy operation again. If the problem persists, try disabling any recently installed software or drivers that may be interfering with the file copy process.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Close Running Programs Press Ctrl+Alt+Del > open Task Manager > End Task of running program...Full steps
Fix 2. Check Bad Sectors Run Qiling Partition Master > Right-click device > "Surface test"...Full steps
Fix 3. Disable Remote Compression Open Windows Feature > Disable Remote Differential Compression ...Full steps
Fix 4. Delete Desktop.ini File Open File Explorer > "View" > "Options" > Click "View" > Check "Show hidden files, folder..."...Full steps
Fix 5. Restore Lost Files Run Qiling file recovery software > Scan drive > Restore lost files if file copying fails...Full steps

Problem: Windows 11/Windows 10 hangs and freezes while copying files

Windows 10, 8, and 7 users often experience issues with their operating system freezing or getting stuck while copying files to another hard drive or an external storage device. This problem can occur due to various reasons, including hardware conflicts, software glitches, or issues with the file system.

If Windows 10 freezes while copying files from drive D: to E:, it's likely due to a disk space issue on drive E:. Try checking the available disk space on drive E: and consider deleting unnecessary files to free up space. You can also try running the System File Checker (SFC) and the Check Disk (chkdsk) utilities to identify and fix any disk errors.

"Windows 10 freezing while copying files from D: to E: drive. 6GB of files saved on D: drive. Need to move files without losing data. Is there a way to resolve this issue without data loss?"

If your Windows 10 PC is stuck while copying files from the PC to an external device, try restarting the Windows Explorer process. To do this, press the Ctrl+Shift+Esc keys simultaneously to open the Task Manager. Look for the Windows Explorer process and click on it.

Your Windows 10 computer is stuck on copying files from PC to an external hard drive. To resolve this issue, try restarting your computer, checking the external hard drive for errors, or using the built-in Windows utility to safely eject the drive. You can also try using a third-party disk cloning software to clone the files to the external hard drive. If none of these methods work, you may need to try a system restore or seek further assistance from a technical expert.

If you're experiencing this issue, don't worry, you can fix it without losing any files. To do so, follow the methods below: .

Fixes for Windows 11/Windows 10 Freezes or Stuck Copying Files Error

To resolve the "You don't own this file" error on Windows 10, you can try two quick fixes: using the built-in Windows 10 feature to take ownership of the file, or using the Command Prompt to change the file's ownership. Alternatively, you can manually change the file's ownership by right-clicking on the file, selecting Properties, and then clicking on the Security tab to add your username.

Two Quick Fixes

# 1. Stop the file copying process and retry again

If your Windows 10 gets stuck right after starting the copying process, you can stop the process and retry again.

Step 1. Click "Cancel" on the file copying taskbar or the close button at the right top corner.

Cancel file copying process.

Step 2. Click "Yes" to confirm that you want to abort the copying process.

Step 3. Select files to copy and save to your target hard drive or external storage device again.

Wait for the file copying process to complete in Windows 10.

# 2. Stop running programs and services that freeze Windows 10 on copying files

Step 1. Press Ctrl + Alt + Del and select Task Manager.

Step 2. Select the running programs and services that are taking high CPU or Disk usage.

Locate programs and services that are taking high CPU usage.

Step 3. Click "End Task" to finish the process.

This will stop running programs and services that are taking high CPU or Disk usage, causing Windows freeze issues, allowing you to retry copying files to another drive.

If the copying process gets stuck while transferring files to an external storage device, verify that the power supply and USB cable are properly connected.

Three Manual Methods

Method 1. Check Bad Sectors on Hard Drive or External Storage Device

When a hard drive or external storage device has too many bad sectors, it can become extremely slow and even get stuck while performing operations on a Windows PC.

Qiling Partition Master Free Edition, a free partition manager software, has a Surface Test feature that allows users to check existing bad sectors on their hard drive or other storage devices.

Step 1. Open Qiling Partition Master, right-click the disk you want to check, and click "Advanced" then "Surface Test".

Step 2.The operation will be done right away and all bad sectors will be marked as red. 

The disk check process identifies bad sectors on your hard drive, which can be caused by physical damage, power outages, or other factors. Once the bad sectors are identified, you can decide how to proceed, such as running a disk check to mark the bad sectors as unusable, or using a data recovery tool to attempt to recover data from the affected areas.

Method 2. Disable Remote Differential Compression and Turn Off Thumbnail

# 1. Disable Remote Differential Compression:

Step 1. Type Windows Features in the Search box and open Turn Windows Features On or Off.

Disable remote differential compression.

Step 2. Uncheck Remote Differential Compression box, click "OK". Then restart your PC to keep all the changes.

Uncheck Remove differential compression.

To speed up copying files in Windows, turn off the thumbnail preview feature. This can be done by going to File Explorer Options, clicking on the View tab, and unchecking the "Show thumbnails" option. This will disable thumbnail generation, allowing for faster file copying.

Step 1. Open the File Explorer and click "View".

Step 2. Click "Option" and a new dialog Folder Option will open.

Step 3. Click View, check "Always show icons, never thumbnail", click "Apply" and "OK" to turn off the Thumbnail.

Turn off thumnail.

Method 3. Check and Delete Desktop.ini File

Desktop.ini files are typically small and invisible, but if one becomes excessively large, exceeding 100MB, it can significantly slow down your device's performance.

To troubleshoot the issue, you can try deleting the Desktop.ini file. This file can sometimes cause problems with the desktop, and deleting it may resolve the issue.

Step 1. Open Windows File Explorer, go to the View Tab and click "Options".

Step 2. On Folder Options, go to the View tab.

To access hidden files, folders, or drives, check the box next to "Show hidden files, folder, or drives" and uncheck the box next to "Hide protected operating system files" in the Folder Options window, then click "OK" to confirm.

Show big Desktop.ini file.

Step 3. If the Desktop.ini file is extremely large, over 100MB, delete it and restart your PC to resolve the issue.

When you finish the process, you can retry to copy files to another storage device again on your Windows 10 PC.

Extra Tip: Restore Lost Files If File Copying Fails in Windows 10/11

If you've lost files due to Windows freezing on copying a file or Windows 10 copying files failing, don't worry. Professional data recovery software from Qiling can help you recover your lost files with simple steps.

Step 1. Select file types

Run Deep Data Recovery and select the file types. Click "Next" to start the recovery process.

Select file types that you want to recover

Step 2. Select a location and start scanning

Choose the partition where you lost data. Then, click "Scan".

select a location to scan

Step 3. Filter and preview files

Use the file format filter on the left or upper right corner to find the specific files you need, and then click the "Preview" button or double-click a file to preview its content.

Choose files to recover

Step 4. Recover lost data or files

Click the checkbox next to the file and click "Recover" to restore the lost data to a secure location.

You can resolve Windows 10's stuck or hangs while copying files using two quick fixes and three manual methods. The quick fixes involve running the built-in System File Checker (SFC) and DISM tools, while the manual methods include running the Windows Update Troubleshooter, resetting the Windows Update components, and using the Command Prompt to copy files with the Robocopy command.

When you lose files on your Windows PC due to copying file failure, deletion, formatting, or other reasons, Deep Data Recovery is ready to help and recover your files.

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